May saw the lowest number of spam and scam calls in the U.S. this year
Thanks to Indian call centers and COVID, the number of spam/scam calls in the U.S. declined in May
Strangely enough, the COVID situation in India is partially responsible for the improved Robocall numbers in the U.S. As YouMail CEO Alex Quilici says, “We believe the decline is due to continuing and expanding lockdowns in India based on the prevalence of Covid-19 there, which once again has closed or reduced the capacity of call centers.” Quilici adds that “It’s great to see a second straight month of declining robocall traffic, but we aren’t getting too excited about the decline.”
At the end of last month, the FCC announced that the larger voice providers in the U.S were now implementing the STIR/SHAKEN standards to block spoofing. This is when spam callers use fake phone numbers to make it appear as though their spam/scam calls are coming from a number you know, or one that is located near you. This gives you the incentive to pick up to see who is ringing you.
June 30th was the deadline set by the FCC for large voice providers to implement STIR/SHAKEN. Providers with fewer than 100,000 subscribers have two extra years (June 30th, 2023) to launch it.
STIR/SHAKEN will help voice carriers battle Robocalls according to the FCC
In the same release, the FCC said that “While STIR/SHAKEN will improve the quality of caller ID information, it does not mean the call itself is legitimate. This improved information will help verify the phone number from which the call was made – or flag that it is not verified – and help blocking services both at the consumer level and before the call reaches the consumer. But consumers should remain vigilant against robocall scammers. The FCC is committed to continuing to fight against malicious spoofing and scam robocalls.”