Apple sued by customer whose account it suspended for unknown reasons
So Apple’s decision to terminate Price’s account prevents him from accessing the $25,000 worth of media content that he already had purchased from the tech company. The suit calls Apple’s conduct “unfair, unlawful, fraudulent, and illegal” while alleging that Apple violated several California consumer regulations. The plaintiff wants a jury trial seeking a permanent injunction that would block Apple from engaging in its illegal behavior.
Price is also demanding restitution from Apple for the money he spent on media content, apps, and other purchases that he is no longer allowed to access, damages, and attorneys’ fees. The court filing also included written complaints from others whose Apple account had been suspended. For example, one Apple user said that he had received a call from a woman working for Apple who called to tell him that he had violated some terms but did not know which ones.
As a result of this action, the Apple rep told the gentleman that he would have to create a new Apple ID and re-purchase all of his apps. And if he wanted to know why his account was closed, he would have to hire a lawyer. And yet another complaint was publicly posted by an Apple user who the company accused of refuting iTunes charges.
Besides asking for restitution from Apple for the apps and content purchased from the company, the plaintiff is asking for “punitive damages, costs, attorneys’ fees and whatever other relief the court deems appropriate.” Since this legal battle might impact a large number of Apple’s customers, we will keep a close on the proceedings.